Refund Policy

1. Services and fees

korvaxip.com provides career-support services. Price, scope and limits appear before payment or in your order confirmation. Extra work is charged only after approval. We do not guarantee employment or a job offer. No payment is taken for a guaranteed job offer where prohibited by Law of Ukraine No. 5067-VI of 5 July 2012 'On Employment of the Population'.

2. Payment and refunds

Payment is due before the service starts unless agreed in writing. Fees are in the currency shown at checkout. Request a refund within 14 calendar days after payment if the service has not started. If started, we assess the refund fairly for work done and non-recoverable costs. We do not refund completed services, accessed digital materials or third-party fees already ordered, except where the law requires. Your rights under Law of Ukraine No. 1023-XII of 12 May 1991 'On Protection of Consumer Rights' are unaffected.

3. Process and complaints

Email contact@korvaxip.com with the subject "Refund request" and your name, order number and payment date. We acknowledge within 3 business days and decide within 14 calendar days. Approved refunds go to the original payment method within 10 business days after approval. Complaints: contact@korvaxip.com or +380 689 323 7532. We reply within 30 calendar days. Consumers may escalate to the consumer-protection authority or court under Law of Ukraine No. 1023-XII of 12 May 1991 'On Protection of Consumer Rights'.

4. Legal basis

This page is published under Law of Ukraine No. 675-VIII of 3 September 2015 'On Electronic Commerce'. Refund-request data is processed under Law of Ukraine No. 2297-VI of 1 June 2010 'On Personal Data Protection' (see Privacy Policy).