01 Intake Record

Working order

From intake to interview support, one documented sequence

A case opens with an intake record that captures your role family, city and years of experience, then moves through vacancy matching and application preparation, and closes only when interview support has been arranged, with each stage logged before the next one starts.

The agency assists with matching, preparation and coaching. No fee is charged for a job offer, and we are not a government body.

See the stage ledger

Working order

Six stages, each with a written output

The timings below describe the ordinary case for a candidate already in Ukraine. Each row states what you receive before the next stage begins.

  1. Enquiry and profile

    A written scope of work and the fee schedule, plus a plain note on what the agency cannot promise.

    Day 0

  2. Document review

    A checklist with a state per item: required, prepared or verified, including diploma and work-book entries.

    Days 2 to 4

  3. Vacancy matching

    A shortlist naming employer, role, location, requirements and any stated compensation. Sample vacancies are labelled illustrative.

    Days 5 to 10

  4. Application preparation

    A CV and cover letter written against the employment requirements named in each posting, returned to you for approval.

    Days 10 to 14

  5. Interview support

    A mock interview schedule with reviewer, format and written feedback before the employer conversation.

    Days 14 to 21

  6. Terms before contract

    A signed fee schedule and refund conditions, issued in writing before any contract is agreed.

    On request

No payment is taken for a job offer, and no stage is billed twice. The full fee terms are set out as a schedule, and the document states required for stage two are listed on the services page.

Interview support

Mock rounds, named reviewers, written feedback

Each format is booked separately and returns a written note within two working days. Reviewers are listed by role, not by marketing title.

  1. 04.1

    Structured screening rehearsal

    45 minutes with one reviewer. Questions follow the role family named in your vacancy match.

    Reviewer: matching consultant · Format: video call · Feedback: competency score sheet

    Per match

  2. 04.2

    Technical panel simulation

    60 minutes with two reviewers, for roles that carry a portfolio review or a trade test.

    Reviewer: sector specialist plus recruiter · Format: video call · Feedback: annotated answer notes

    Sector roles

  3. 04.3

    Ukrainian-language interview drill

    30 minutes for candidates who interview in Ukrainian as a second language, covering phrasing and pace.

    Reviewer: language coach · Format: video call · Feedback: pronunciation and wording list

    Language

  4. 04.4

    Offer and contract conversation

    30 minutes on negotiation framing and the questions to ask about written contract terms.

    Reviewer: placement lead · Format: phone or video · Feedback: question list and next steps

    On offer

Fees for these formats appear in the fee terms. Document work is set out on the document checklist.

06 Terms 14 Feb 2025

Before any contract

Fees, refund conditions and the order of signing

This schedule is attached to the service agreement as an annex. Nothing is invoiced until you have read it and signed the scope of work.

Profile review and vacancy matching
UAH 0The first reading of your record book and the role shortlist carries no charge.
Application preparation
UAH 3,200One application set: CV, cover letter and evidence pack. Invoiced after you approve the draft.
Interview support package
UAH 4,600Three mock sessions with written reviewer feedback, scheduled around your working hours.
Placement fee charged to the candidate
UAH 0No payment is tied to a job offer. Employer-side terms are separate and disclosed in writing.

Refund conditions

  • Cancellation before document preparation starts: prepayment returned in full within five banking days.
  • Cancellation after the draft is delivered, before the first mock session: 60% returned.
  • After the first mock session the package is not refundable; unused sessions stay transferable for 90 days.

Order of the contract

  1. Written scope: role family, city and timeline agreed on one page.
  2. Fee annex signed before any invoice is issued.
  3. Bank transfer to the PE account, receipt confirmed by email.

Amounts are quoted in hryvnia. Statutory wording sits in Terms of Service, cancellation windows in Refund Policy, the support formats in interview support, and questions on the schedule go to contact.